Well today at 8:30am EST i left the comfort of my bed to fly to sunny California. I was dropped offa little early as my signifigant other had an exam at 9am. so i sat around th airport till nnon, when my flight was suposted to leave. and this is whne the perverbial **** hit the jet turbine.
my flight had a 2.5 hour delay. yes i sat on an airplane for 2.5 hours more than i needed to for a 1 hour flight. so i arrive in Detroit from Ottawa, at 3:29pm. problem i have a flight the departs in 8 minutes and the door closes in 3.
guess running at full tilt from gate C8 to Gate A75 take four minute. this included sprinting on the moving walkways,
so out of breath, i look at the Attendant and i get a "sorry i can open the Door, it's too late. the PLANE WAS ****ING RIGHT THERE!!! so after i cathc my breath another lady walks up and says "are you Mr Robertson form Ottawa?"
she gets the dirtiest look i could muster.
"oh i'm sorry, we were holding the door for you but gave up."
first lady "Oh that is you... I'm sorry"
3-2-1, BOOM! i snap. the first lady who said that i was to late gets the brunt of a "Protoss ownage". come to think of it now i feel kinda sorry for her. But still you are holding the plane for ONE, person and an out of breath man is infront of you asking to be let on, and you still cant clue in!!! Wow what kind of retards run this airline???
So anyways after 10 minute of yelling i lose my voice, i have a security gaurd at my side, and the supervisor is on his way.
I love security gaurds. this guy actuall put an hand on my shouldr and said, "dude let it out, just dont hit anyone" then gives me a glass of water.
Round 2, Brock meets the Super. 3-2-1 KABOOM. After dispelling all my hate for air travel to lady 1, the supervisor gets my "revised statments" and lady 1 has the nerve to start interupting me. even the security gaurd gives her a cross look. i try to collect myself, the the super says, well we will just put you on standby for the next flight.
STANDBY!!! WTF!! I need another glass of water... (the security gaurd helps me out in that area again) I love these guys, i have total respect for them, now more than ever.
i bitch till my face goes red. and i cant get my Business class seat back, and the next flight wont get into San Diego till 1 am. I request to see the contract of carriage. The super is caught off gaurd, and then proceds to ask lady 1 if there is a Contiential Flight leaving for SAN soon. to my luck (and just my luck) there is one spare seat on the flight. and i am booked on it. whoppdee ****ing doo. So now i have to Fly to Houson's Bush Intnl, change planes and i arrive in San, 5 hours later than intended.
I'm not happy. I finally turn to the security gaurd and Say thank you. Look at the supervisor, and state that if he loves his family my lugage will make it to my destination. finally i look at lady! and tell her that see should be put in a sack and buryed in a garden so that her body will produce the 02 for the rest of us, because that is the only value i see in her.
So pissed off and with a sore throat i sit down. only to get on a 1/2 full plane. I get to San, meet Dave and he have a qucik chuckle. Then over the PA i hear, "Coninteial Airlines is Paging Mr. Brock Robertson, please see us at the special claims counter"
My Bags were the first off the plane and handed to me in person. a small victory, but still a painful one.
Moral to the story:
Yell loud enough, long enough and someone will jump into action
i am still filling a formal complaint with the first airline. i beileve i was unjustly done. i have flown with that airline for 12 years and have seen nothing but an exponetial rise the that companies inability to treat coustomers right.
my flight had a 2.5 hour delay. yes i sat on an airplane for 2.5 hours more than i needed to for a 1 hour flight. so i arrive in Detroit from Ottawa, at 3:29pm. problem i have a flight the departs in 8 minutes and the door closes in 3.
guess running at full tilt from gate C8 to Gate A75 take four minute. this included sprinting on the moving walkways,
so out of breath, i look at the Attendant and i get a "sorry i can open the Door, it's too late. the PLANE WAS ****ING RIGHT THERE!!! so after i cathc my breath another lady walks up and says "are you Mr Robertson form Ottawa?"
she gets the dirtiest look i could muster.
"oh i'm sorry, we were holding the door for you but gave up."
first lady "Oh that is you... I'm sorry"
3-2-1, BOOM! i snap. the first lady who said that i was to late gets the brunt of a "Protoss ownage". come to think of it now i feel kinda sorry for her. But still you are holding the plane for ONE, person and an out of breath man is infront of you asking to be let on, and you still cant clue in!!! Wow what kind of retards run this airline???
So anyways after 10 minute of yelling i lose my voice, i have a security gaurd at my side, and the supervisor is on his way.
I love security gaurds. this guy actuall put an hand on my shouldr and said, "dude let it out, just dont hit anyone" then gives me a glass of water.
Round 2, Brock meets the Super. 3-2-1 KABOOM. After dispelling all my hate for air travel to lady 1, the supervisor gets my "revised statments" and lady 1 has the nerve to start interupting me. even the security gaurd gives her a cross look. i try to collect myself, the the super says, well we will just put you on standby for the next flight.
STANDBY!!! WTF!! I need another glass of water... (the security gaurd helps me out in that area again) I love these guys, i have total respect for them, now more than ever.
i bitch till my face goes red. and i cant get my Business class seat back, and the next flight wont get into San Diego till 1 am. I request to see the contract of carriage. The super is caught off gaurd, and then proceds to ask lady 1 if there is a Contiential Flight leaving for SAN soon. to my luck (and just my luck) there is one spare seat on the flight. and i am booked on it. whoppdee ****ing doo. So now i have to Fly to Houson's Bush Intnl, change planes and i arrive in San, 5 hours later than intended.
I'm not happy. I finally turn to the security gaurd and Say thank you. Look at the supervisor, and state that if he loves his family my lugage will make it to my destination. finally i look at lady! and tell her that see should be put in a sack and buryed in a garden so that her body will produce the 02 for the rest of us, because that is the only value i see in her.
So pissed off and with a sore throat i sit down. only to get on a 1/2 full plane. I get to San, meet Dave and he have a qucik chuckle. Then over the PA i hear, "Coninteial Airlines is Paging Mr. Brock Robertson, please see us at the special claims counter"
My Bags were the first off the plane and handed to me in person. a small victory, but still a painful one.
Moral to the story:
Yell loud enough, long enough and someone will jump into action
i am still filling a formal complaint with the first airline. i beileve i was unjustly done. i have flown with that airline for 12 years and have seen nothing but an exponetial rise the that companies inability to treat coustomers right.
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